Henkels & McCoy, Inc., one of the largest privately held international utility contracting firms, with offices in 80 cities and celebrating 90 years of operating with a reputation as one of the most reliable and innovative firms in engineering and construction, is currently seeking residential cable TV and internet installers in Hawaii. Installers will perform installation, troubleshooting, and routine maintenance of cable television and/or high speed internet service, and/or digital phone service on behalf of Henkels & McCoy's customer, a major Cable TV provider. The internet installation designation applies to those Installers who have taken and passed a training course and have become certified in that work.
MAJOR DUTIES AND RESPONSIBILITIES:
Troubleshoots, maintains, services, and resolves the problems back to the line tap.
CLI testing and completes repairs, checks amplifier levels for signal quality and handles routine plant maintenance.
Maintains and stocks necessary materials and tools for the company vehicle.
Recognize and comply with all safety policies of the company and federal/state regulations.
Regular work attendance is required.
May train and advise entry-level installers on more difficult technical problems and checks completed work.
May sell additional services and/or products to subscribers.
Performs other duties as assigned.
HUMAN RELATIONS: Has extensive contact with technical and office personnel, customers, and the general public. A pre-employment test for illegal drug use and a criminal background check will be performed after an employment offer has been extended.
EDUCATION/EXPERIENCE: High school diploma or equivalent required. Six months previous experience as an Installer is preferred. Previous electronic experience or course work and customer service experience highly preferred. Stable employment history.
SPECIAL SKILLS, KNOWLEDGES AND ABILITIES: Skills include: driving, lifting and carrying equipment, climbing, demonstrated proficiency in the use of various tools and equipment and use of radio. Must have good verbal, written, and interpersonal communication skills and good mechanical aptitude. Thorough knowledge of electronics, installation techniques, use of various tools and equipment and familiarity of OSHA, FCC and ATC regulations and specifications. Able to organize materials, tools and equipment and to train and advise entry level technicians. Able to respond to system outages quickly and solve and repair technical problems with customers and technicians through effective communications.
MATERIALS AND EQUIPMENT USED: Company vehicle (with valid driver’s license), various size tools (these include but are not limited to: screwdrivers, pliers, shovels, ladders, test meters, etc.), radio and may operate company bucket truck.
PHYSICAL REQUIREMENTS: Lifting and carrying up to 75 pounds, digging, crawling, stooping, and standing. Climbing on ladders, telephone poles, and towers. Must be under the maximum bodyweight limit to meet ladder requirements in accordance with Company’s and manufacturer’s specifications. Works outside throughout the year. Works in various weather and conditions which could be extreme hot or cold conditions. May drive for long periods of time.
Employee is held accountable for all duties of this job.-
Henkels & McCoy, Inc is an Equal Employment Opportunity and Affirmative Action Employer